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2nd Line Support Specialist - Data Integration Ref. No. ISS/IT/2LDI/032019 w Warszawa, Mazowieckie sprżedam

Opis ogłoszenia:

Can you imagine having friends from work who live in more than 80 countries? DSV Group is one of the world’s leading transport, freight forwarding and logistics companies. Our headquarters are located in Denmark and our offices – in more than 80 other countries. DSV consists of four divisions: DSV ISS | DSV Road | DSV Air & Sea | DSV Solutions. DSV ISS located in Warsaw is in a phase of dynamic development. We employ more than 900 fantastic people and this number is constantly increasing. We provide global services within: Finance & Accounting Services, Claims Handling, Customs Administration, Freight Forwarding, Operational Shared Services, IT, Robotics Process Automation, Customer Reporting & Data Quality, Business Process Development, HR . Performing 2nd level support on Integration system used by DSV. Follow-up in line with the SLA. Providing support to project teams and customers during the implementation and post implementation process Planning and controlling tasks assigned to you by Team Coordinator or Section Manager. Identifying and troubleshooting customer or network issues with the effective communication in overall process (both external and internal customers). Creating new and updating existing documentation. Monitoring customer orders and the systems on the daily basis. Sharing knowledge and documentation within the team, providing training for internal and external resources as directed while maintaining strong customer and vendor relationships. Ensuring proactive communication to line-of-business on incidents, requests and changes. Incident driven problem solving (also in identifying the root cause of the problem). Participation in projects if required. good or very good English skills, both verbal and written, practical knowledge of data communication exchange based on TCP/IP protocol like: FTP, FTPs, sFTP, HTTP, HTTPs, AS2, OdetteFTP and any other, practical knowledge of SQL queries on the good level (for analyses, data extraction and system checks), at least Intermediate IT skills (MS Windows, MS Office, general IT and Active Directory role understanding), practical knowledge of EDI data exchange formats like x12, EDIFACT, XML or similar (would be an asset), knowledge of Gentran, Sterling Integrator or MS BizTalk (will be very appreciate but not obligatory), service minded and customer driven attitude, strong analytical thinking skills. Employment contract Private medical care Sport card Business English lessons Home office possibility Work-life balance Comprehensive onboarding program Comfortable ergonomic office Internal training sessions Sport sections and events Fruits and vegetables days Christmas and Easter gifts CSR projects Bonding parties and integration meetings Bike parking and showers in the office

 

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Detale ogłoszenia: 2nd Line Support Specialist - Data Integration Ref. No. ISS/IT/2LDI/032019
Sprzedawca: DSV International Shared Services Sp. z o.o.
Rodzaj: Sprżedam - prywatne
WojewództwoMazowieckie
Miasto:Warszawa
Kategoria:Komputery & Informatyka
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