IT Service Desk Specialist - L1 w Warszawa, Mazowieckie sprżedam

Goal: to provide support and technical advice to Stanley Black&Decker end users globally. Our IT Helpdesk team works in a 3 shift system (6-14, 14-22, 22-6). Internal job title is IT Operations Associate or IT Operations Analyst depending on the candidate's experience. Responsibilities: Remote technical support of internal end-users (according to procedures) Contact by phone, exclusively in English Work in a call center environment, in a shift-system Requirements: Experience in an IT Helpdesk environment Fluent English Experience with administering Windows (7/8) and MS Office Practical knowledge of Active Directory, MS Exchange, (knowledge of SCCM is a plus) Knowledge of LAN / WAN Technologies, experience with TCP / IP Willingness to learn new technologies We offer: New office near Rondo Daszyńskiego Employment contract via external agency - first contract for 3 months, next contract for 12 months (with the possibility to prolong the contract) Work in an international company, with many career opportunities Ambitious and motivating challenges Attractive development / training programs (IT & soft skills) Equipment: laptop with dual 22” monitors New office near Rondo Daszyńskiego, within 10 meters of the underground station

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