> PRACA > Warszawa

Head of Managed Services w Warszawa, Mazowieckie sprżedam

Opis ogłoszenia:

Predica is an IT consulting company that helps companies around the world to boost IT systems for better safety and productivity with implementing award-winning Microsoft technologies. Currently, we are looking for a Head of Managed Services to take full P&L accountability for the entire Managed Services unit in Predica – not only maintaining what is but also growing (50% YoY in the next 2 years). Project Work with the Customer on establishing requirements deployment and user acceptance tests, Scoping projects with the Service Delivery Owner, Lead projects to meet defined quality and hour budget, Manage development and deployment of the project, Oversee project obstacles and issues and address them accordingly. Service Delivery Support and act as a backup of Service Delivery Owner, Building a long-term relationship with customers, Accountable for end-to-end cooperation with our key customers, especially for managed service offering, Participate in adjusting our Managed Services offering and improvement of existing contracts - to allow our customers to focus on what they're doing best. Must have: Fluent in English – able to succinctly articulate thoughts in speaking and writing, Min. 5 years’ experience in IT, At least some experience with any of Microsoft technologies, First 3 months must be spent at least 70% in Warsaw, later it can be changed to 20%, remaining time remote work is OK (but in EMEA timezones) or work at a customer site. Polish language NOT required, Experience in building, growing and managing a team(s) of at least 15 technical people (hire/fire, appraisal, promotion, development), Proven track record in selling and managing professional services contracts, specifically in support/services contracts, ITSM/ITIL process implementation track record in organizations of at least 100 technical(IT) people. Nice to have: ServiceNow experience, ITIL certification (the higher the better), SCRUM certification, Experience in large (1000 hrs) Microsoft technology projects, Employment with a managed service provider, Employment in a high-speed growth company (30% YoY) with contributions to this growth. Traits We are Seeking: Extreme ownership, Self-managed, executor, highly organized, and able to prioritize, Not afraid of challenges, Challenger attitude not accepting status-quo, Curiously investigate everything – an ability to solve problems analytically, creatively and collaboratively, Good presentation and communication skills, Being honest, transparent and keep promises, Commitment to step out of comfort zone, Willingness to learn new (IT) technologies and work on improving soft and hard skills, Willingness get your hands dirty In Predica "Everyone Delivers". 8k PLN self-development budget for training, international conferences, university courses, Quarterly financial bonuses, Globetrotter bonus (when spending a certain amount of project time abroad), Clear, quantitative conditions for position promotion and a career path, A possibility of remote work.

 

Aplikuj teraz

 Aplikuj teraz
Detale ogłoszenia: Head of Managed Services
Sprzedawca: Predica LLC
Rodzaj: Sprżedam - prywatne
WojewództwoMazowieckie
Miasto:Warszawa
Kategoria:PRACA
 To ogłoszenie jest starsze niż 2 miesiące.
 Edytuj
 Zgłoś
Podziel się:
Link: