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Service Level Manager w Warszawa, Mazowieckie sprżedam

Opis ogłoszenia:

Tasks You will be responsible for negotiating Service Level Agreements and ensuring that these are met. Makes sure that all IT Service Management processes, Operational Level Agreements and Underpinning Contracts are appropriate for the agreed service level targets. You will closely monitors and reports on service levels. You will handles major escalations globally as single point of contact and subject matter expert for respective business applications and provides technical and management updates to stakeholders. Analyze and review performance results against OLAs/SLAs criteria and KPIs defined to measure quality of service Requirements With at least 4 years relative experience You have a good understanding of the Customer’s business and how IT contributes to the delivery of service You have excellent communication and negotiation skills Strong knowledge and experience of contract/supplier manage You have the ability to interact successfully with all levels of the Customer and IT Provider organization With technical understanding and an ability to translate technical requirements and specifications into easily understood business concepts and vice versa Innovative in respect of service quality and ways in which it can be improved within the bounds of the organization’s limits (resource, budgetary, legal etc.) Offer We believe that our employees are the foundation of our success now and in the future. Because of this, we encourage our team members to be individuals, dynamic, agile and innovative. We look for individuals who seek enriching experiences and challenges in their projects and career. We offer you a unique chance to write the humble beginnings and success story of Lingaro. At Lingaro, we offer a career, not just a job, and we really mean it

 

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Detale ogłoszenia: Service Level Manager
Sprzedawca: Lingaro Sp. z o.o.
Rodzaj: Sprżedam - prywatne
WojewództwoMazowieckie
Miasto:Warszawa
Kategoria:PRACA
 To ogłoszenie jest starsze niż 2 miesiące.
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